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Legal Notice

Terms of Use

These Terms of Use were last modified and effective as of June 21, 2024.

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY DESCRIBE YOUR RIGHTS AND RESPONSIBILITIES AND FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND US REGARDING YOUR USE OF OUR SITES. 

These Terms of Use govern your access to and use of the Reserv websites : www.reserv.com and www.reserv.ai (the "Website"), as well as the information and materials on this Website, including but not limited to claim submission forms for first notice of loss (“FNOL”), (collectively, the "Content"), which are owned and operated by Reserv, Inc. (“Reserv,” “we,” “us,” or “our”). 

These Terms of Use represent a legally binding agreement between you and us and apply to your use of the Website. By accessing or using this Website, you agree that you have read, understood, and accept these Terms of Use, our Privacy Policy, and all other policies or notices posted by us on our Website which are incorporated into these Terms of Use by reference. If you do not accept these Terms of Use, please do not access or use this Website or the Content. 

Restrictions on Access and Use 

You may use this Website provided that (i) you are over 18 years of age, (ii) you are using the Website for your own personal use and not for commercial purposes, (iii) you do not copy the Website or any part of it, (iv) you do not modify the Website or any part of it, and (v) you comply with all applicable laws, rules, regulations, and court orders. 

Reserv or its suppliers retain all right, title and interest (including all copyright, trade secret, patent and other rights) in and to the Website and Content which is included in the Website. If you give feedback on the Website - for example recommendations for improvements or features - such feedback will be deemed non-confidential and non-proprietary, and implementation of that feedback is owned by us and may become part of the Website without compensation to you. We reserve all rights in and to the Website unless we expressly state otherwise. The Website contains proprietary and confidential information that is protected by applicable intellectual property and other laws. All product names, names of services, trademarks, and service marks (“Marks”) are the property of Reserv, or the property of their respective owners, as indicated. You may not use the Marks for any purpose whatsoever other than as permitted by these Terms of Use. 

You may download publicly-available Content on this Website only for your personal, non-commercial use, provided that: (i) you keep intact all copyright and other proprietary notices; and (ii) if your copying or use of copyrighted materials on this Website is other than "fair use" under federal copyright laws, you must seek permission directly from us.

Your access to and use of this Website and the Content may be terminated by us at any time without notice. 

  • You may not do any of the following in connection with your use of the Website:Violate any copyrights, and other proprietary or intellectual property rights in this Website or the Content;
  • Engage in any data mining, or use "bots" or similar data gathering and extraction tools or methods  in connection with this Website or the Content;
  • Decompile, reverse engineer, disassemble, lease, sell, distribute, or reproduce this Website; 
  • Transmit, post, or otherwise make available: (a) content that is unlawful, false, inaccurate, harmful, obscene, or otherwise objectionable, including but not limited to any content that infringes on any intellectual property right or proprietary right; (b) viruses, Trojan horses or other harmful programs or material; or (c) advertising or promotional materials, "spam," or any other form of solicitation;
  • Misrepresent your affiliation with or impersonate any person or entity; 
  • Interfere with or disrupt this Website, or attempt to circumvent this Website's security features;
  • Remove or modify any copyright notices, other proprietary notices, or references to these Terms of Use in the Content or on this Website; or
  • Misrepresent the Content or this Website, or misinform others about the origin or ownership of the Content or this Website.

User Content

If you establish an account on this Website, you are responsible for maintaining the confidentiality of your user ID and password, and you are responsible for all activities that occur under your password or user ID. You agree to: (i) log out from your account at the end of each session; and (ii) immediately notify Reserv of any unauthorized use of your password or user ID or any other breach of security. 

All personally identifiable information and automated data collected from you are governed by our Privacy Policy. The collection and processing of FNOL claim submission data are governed by the Master Service Agreement between you and Reserv. 

Sale of Services

We may offer for sale or download licenses to certain Reserv products or services ("Services"). Your use of such Services will be subject to licensing terms applicable to such Services, or a separate written agreement between you and Reserv. 

Changes to the Website

We may update the content on the Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. 

Indemnification

You agree to defend us against all claims, demands, or actions arising from or incurred as a result of your breach of these Terms of Use (“Claim”), and you shall indemnify and hold us harmless from and against any expenses, losses, damages and costs (including but not limited to reasonable legal costs and disbursements) resulting from any such Claim. We have the right, at our expense, to assume exclusive defense against any Claim and all negotiations for settlement and you agree to cooperate with us, at our request, in the defense of any such Claim.

Disclaimers and Limitation of Liability

THIS WEBSITE AND THE CONTENT ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, AND MAY BE SUBJECT TO ERRORS, INACCURACIES OR OMISSIONS.

RESERV MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THIS WEBSITE OR THE CONTENT, INCLUDING BUT NOT LIMITED TO THEIR COMPLETENESS, ACCURACY, TIMELINESS, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, OR FREEDOM FROM COMPUTER VIRUSES. YOUR ACCESS TO AND USE OF THIS WEBSITE AND THE CONTENT ARE AT YOUR SOLE RISK. RESERV SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES (INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES), LOSSES, CLAIMS OR LIABILITY, KNOWN OR UNKNOWN (INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, GOODWILL, USE OR DATA), ARISING OUT OF THE USE OF (OR INABILITY TO USE) THIS WEBSITE, THE CONTENT, OR ANY THIRD-PARTY SITE LINKED TO THIS WEBSITE.  

Linking and Third Parties 

This Website may include links to third-party sites, such as social media and file-sharing sites to distribute our Content. When you access these sites, you are subject to third-party terms of use and privacy/security policies, which we recommend that you review. We are not responsible for the accuracy, completeness, legality, practices, or availability of linked sites (including any related services, content, software applications, and other technologies). In addition, we are not responsible for any interruption of services, malfunctions, or security breaches involving these third-party sites. References or links in this Website to any commercial products or services, or the use of any trade, firm or corporation name do not constitute endorsement by Reserv. 

Miscellaneous

We may change these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of the revised Terms of Use means that you accept and agree to the changes.

These Terms of Use constitute the entire agreement with respect to your access to and use of this Website and the Content. 

If any provision of these Terms of Use is unlawful, void or unenforceable, then that provision will be deemed severable from the remaining provisions and will not affect their validity and enforceability. 

The failure by Reserv to enforce any provision in these Terms of Use will not constitute or be construed as a waiver of such provision or of the right to enforce it at a later time. 

Delaware law, without regard to conflict of laws provisions, will govern these Terms of Use and any matter or dispute arising out of this Website or the Content. The state and federal courts located in Delaware will have exclusive jurisdiction over any dispute relating to these Terms of Use, this Website or the Content. 

We will have the right to use for any purpose, free of charge, all information or content submitted via this site except those submissions made under separate legal contract. 

Contact Us

If you have any questions about these Terms of Use, please contact us at www.reserv.com/contact.